Site Login Issues (2019-03)

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Comment from a Neocities user about the site login issue.

On the 2019-03-25, a large number of users on Neocities were unable to edit their websites. When a user was logged on, if they attempted to edit their site, or change their website settings, then they would be logged out, and redirected back to the Neocities' landing page with a message that read "Could not find your web site, please contact support.", along with this, the majority of preview images for websites were broken.

Because of this, it meant the user's effected were unable to edit, change, or do anything else to their website. Despite of this, the user's subdomain websites themselves were still fully accessible, and people where still able to make posts on their profiles.

What caused this site error is not fully known, as archives of the uptime taken during the issues show that both the front site, and the subdomains had an uptime of 100%. As of April 2019, no-one working at Neocities has said why this happened.

References

  1. Original wiki article about this subject
  2. Archive of the uptime
  3. Archive of the browse page
  4. Web-Site-Ring talking about the site issues
  5. Site is not loading previews/